Privacy Policy
Last updated: October 18, 2026
1. What Data We Collect
We use Google Analytics on this website to understand how visitors interact with our site. Google Analytics may collect:
- Pages visited and time spent on pages
- Referral source (how you arrived at our site)
- Device type, browser, and operating system
- Approximate geographic location (country/region level)
- Cookies and anonymous usage identifiers
When you buy a Whisper OS Pro license or a device from the shop, we collect what we need to deliver the order:
- Email address and name
- For shop orders: shipping address, phone number, the items you ordered, shipping method, amounts, payment status, and tracking number
We use this data only to process, ship, and support your order, including refund requests. We do not sell it and do not send marketing email.
2. What Data We Don't Collect
What we do not collect:
- No account or login data (we don't have user accounts)
- No payment card numbers (payments are handled by our payment providers)
- No communications or messages sent through our products
- No data from our products themselves - they operate entirely on your device
3. Third-Party Services
We use Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to help analyze how visitors use this site. The information generated by cookies is transmitted to and stored by Google on their servers. For more information on how Google handles data, see Google's Privacy Policy.
For purchases, we share data with these services:
- Stripe and Ko-fi process payments. They receive your email address, and Stripe also receives your shipping address for shop orders. See Stripe's Privacy Policy.
- Resend sends order and license emails. It receives your email address and the email content.
- Baseten runs the AI address service. If you paste an address into the checkout, the pasted text goes to Baseten, which turns it into address fields. Baseten applies a zero data retention (ZDR) policy to these requests: it does not store the pasted text or the address fields it returns. We send only the pasted text. If you type the fields yourself, nothing is sent.
- Shipping carriers receive your name, address, and phone number to deliver the parcel.
4. Cookies
This site uses cookies solely for Google Analytics. These cookies help us see how the site is used and what to improve. You can disable cookies through your browser settings or use browser extensions to opt out of Google Analytics tracking.
The shop checkout saves your email and shipping address in your browser's local storage for 2 days, so you do not need to type them again. This data stays on your device and is not sent to us until you place an order. Use "Clear saved details" at checkout to remove it.
5. Data Security and Retention
Our website is served over HTTPS. Order and license records are stored in our own database, which only we can access. Payment card data never reaches our servers. Analytics data is handled by Google in accordance with their security practices.
We keep order records as long as we need them to ship orders, handle refund requests, and meet record-keeping duties. To ask for a copy or deletion of your order data, contact us with your order number.
6. Children's Privacy
Our website and products are not directed at children under the age of 13. We do not knowingly collect any personal information from children.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected by updating the "Last updated" date at the top of this page. We encourage you to review this page periodically.
8. Contact
If you have questions about this Privacy Policy, reach out to us on Discord or Telegram.