Terms of Service

1. Acceptance of Terms

By downloading, installing, or using any products or services provided by whisperos.dev, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our products.

2. Testing Phase

Our software is currently in testing phase. These builds are provided for testing and experimentation purposes only. Features may change, break, or be removed without notice. Please test thoroughly before relying on them in critical or emergency situations.

3. Use of Products

Our products are provided "as-is" and "as-available" without warranties of any kind, either express or implied. We do not guarantee that our products will be uninterrupted, error-free, or free of harmful components. You use our products at your own risk. Hardware bought from our shop is also covered by the refund terms in section 5.

4. User Responsibilities

You are solely responsible for:

• Complying with all applicable laws and regulations, including RF and telecommunications regulations in your jurisdiction
• Backing up your data regularly and maintaining your own copies of any important information
• Testing thoroughly in your environment before deploying in any capacity
• Using our products responsibly and in accordance with their intended purpose

5. Hardware Orders

Prices and fees. Prices are in US dollars. Shipping is added at checkout. Orders to the United States include a 10% tax and orders to Canada a 15% tax. For other countries, any import duties or taxes charged on delivery are paid by the buyer.

Dispatch and delivery. Every order ships within 5 days of payment. Standard Post takes about 7 to 21 days and Express about 3 to 7 days after dispatch. These times are estimates. Customs and carriers can add delays.

Frequency band. You choose the radio band at checkout. Pick a band that is legal where you use the device.

Refunds. Until your order ships, you can cancel it for a full refund. Contact us with your order number. Once it ships, we do not refund it, with two exceptions:

• The package comes back to us, for example because it was returned or could not be delivered.
• The device arrives broken, or has a defect that was not caused by use. Contact us with your order number and a photo or video that shows the problem.

Refunds do not cover damage caused by the user, including:

• Drops, crushing, or water damage
• Batteries inserted with reversed polarity
• Modified or resoldered hardware
• A wrong frequency band chosen at checkout

6. Communication Security

We do not collect, store, or have access to your communications or data. However, mesh network communications may be visible to other devices on the same network, and LoRa transmissions can potentially be intercepted by third parties. Do not transmit sensitive or confidential information without additional encryption.

7. Intellectual Property

All content, trademarks, logos, and intellectual property associated with whisperos.dev and our products remain the property of whisperos.dev. You may not reproduce, distribute, or create derivative works from our proprietary materials without prior written consent. Open-source components are governed by their respective licenses.

8. Limitation of Liability

In no event shall whisperos.dev, its developers, contributors, or maintainers be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to loss of data, revenue, profits, business interruption, personal injury, or property damage arising from the use or inability to use our products.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be reflected by updating the "Last updated" date at the top of this page. Your continued use of our products after changes constitutes acceptance of the revised terms.

10. Contact

If you have questions about these Terms of Service, reach out to us on Discord or Telegram.